Privacy Policy | Landager

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

Account information (name, email address, password)
Property and tenant data you enter into the platform
Payment information (processed securely through Lemon Squeezy)
Usage data and analytics (anonymized)
Support ticket content and communications

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities

3. Data Ownership

Your data belongs to you. Landager stores your property, tenant, and financial data in secure PostgreSQL databases. We do not sell, share, or distribute your data to third parties. You can export or delete your data at any time.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

256-bit encryption for data in transit
Encrypted database connections
Regular security audits
Secure authentication with Auth.js

5. Global Privacy Compliance (GDPR & UK GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain data protection rights under the General Data Protection Regulation (GDPR). Landager acts as a Data Processor for the tenant data you enter into our system, while you (the landlord) act as the Data Controller. We act as a Data Controller only for your direct account information.

Our legal bases for processing your personal data are:

Contract: Processing necessary to provide you with the Landager service.
Consent: Where you have provided explicit consent.
Legitimate Interests: For improving our service and maintaining security.

6. International Data Transfers

We are a globally available service. Your data may be transferred to, and processed in, countries other than the country in which you reside (e.g., the United States or Germany, where our servers are located). We ensure appropriate safeguards are in place for such transfers, including the use of Standard Contractual Clauses (SCCs) where applicable.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know: You may request disclosure of the specific pieces and categories of personal information we have collected about you.
Right to Delete/Correct: You may request the deletion or correction of your personal data.
Right to Opt-Out: Landager does not sell or share your personal information with third parties for their direct marketing purposes.
Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

8. Cookies and Tracking

We use minimal, privacy-focused analytics to understand how our service is used. We do not use third-party tracking cookies or advertising trackers. Our analytics are self-hosted and anonymized.

9. Third-Party Services

We use the following third-party services:

Lemon Squeezy — for payment processing and merchant of record services (subject to Lemon Squeezy's privacy policy)
Google OAuth — for optional sign-in (subject to Google's privacy policy)

10. Your Rights

Depending on your jurisdiction, you generally have the right to:

Access your personal data
Correct inaccurate data
Delete your account and all associated data ("Right to be Forgotten")
Export your data in a portable format
Restrict or object to our processing of your data
Withdraw consent at any time

To exercise any of these rights, please contact us at the email below.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page, updating the "Last updated" date, and/or sending you an email notification.

12. Contact Us & Data Protection Officer

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at support@landager.com.