Maintenance of Commercial Properties and Offices in Qatar: Obligations of the Landlord and Tenant

In Qatar's accelerating commercial and investment sector—which covers soaring administrative towers in Al Dafna and Lusail or retail commercial complexes—the division of maintenance obligations is subject to different concepts than its residential counterpart, where freedom of contracting and comprehensive provisions (Full Repairing and Insuring) prevail to burden companies with operational costs.

What the Landlord is Fundamentally Obligated To

Article (5) of the law outlines the general obligation to maintain the building and keep it viable, but what is customary for commercial complexes and towers in Doha focuses the landlord's obligation on the following:

1. Structural Maintenance

The landlord always assumes responsibility for major structural repairs of the core building, such as preserving the foundations, the tower's main load-bearing walls, roofs and water insulators, and external glass facades (which requires periodic cleaning of the tower from the outside via specialized companies). This burden cannot be placed on a tenant of a single office within a floor.

2. Common Areas and Life Systems

The building management (representing the landlord) is responsible for maintaining:

• Elevators and escalators.
• Basic central Civil Defense systems and central fire systems for the building as a whole, which are vital for the Qatari Civil Defense licensing.
• Kahramaa transformer rooms and the main central air conditioning system (Chillers) on the roof.
• The main lobby and parking lots belonging to and affiliated with the building as a whole.

(Note: While the landlord supervises and maintains these areas, they usually recover the costs via a "Management & Service Charges" clause that tenants pay monthly along with the base rent).

What the Tenant (Companies and Shop Owners) is Obligated To

The commercial lease contract usually stipulates transferring most of the operational management of the unit to the tenant (a Net Lease type), which includes:

• Comprehensive internal maintenance: Internal electrical wiring, networks, and internet servers prepared by the tenant. As well as the smoke alarm systems and devices specific to the unit and fire extinguishers required to license their specific activity.
• Internal air conditioning: Repairs to duct extensions and central fans located within the ceiling scope of the leased unit (FCU), and cleaning their filters periodically to ensure fungi do not form.
• Finishes and decor repair: Glass facades specific to the store or internal office in malls, and advertising signs and their safe maintenance to prevent causing harm to others.
• Consumable maintenance for cafes: Restaurants, for example, are obligated to maintain and clean exhaust hoods and chimneys (Exhaust & Grease Traps) to comply with the health requirements of the municipality and Woqod company for gas.

Default Fines and the Landlord's Power

In the event the commercial tenant refrains from maintaining something that affects the building as a whole or the main license for the landlord, the landlord has the right (according to the provisions of the concluded contract):

1. To serve a mandatory notice to the tenant prioritizing repair within (e.g., 5 to 14 days).
2. If ignored, the management company affiliated with the landlord has the right to send its teams, repair the defect by force, and filter the costs (invoice with an administrative fine) to be added as delayed fees to the commercial client's account.

Landager provides a comprehensive contractual maintenance management feature that simplifies the landlord's supervision of complex and tower maintenance and automatically shares costs with tenants according to approved percentages and shares.

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