5 Questions to Ask Previous Landlord: The Screening Guide
Tenant Screening And SelectionGuide

5 Questions to Ask Previous Landlord: The Screening Guide

Screening tenants? Don't skip the reference call. Learn the 5 essential questions to ask a previous landlord to avoid nightmare tenants.

Landager Editorial
Landager Editorial
3 min read
Reviewed Apr 2026
Tenant ScreeningLandlord TipsRental ReferenceProperty Management

5 Essential Questions to Ask a Previous Landlord

Tenant screening is the most critical step in protecting your rental investment. While credit checks and background reports are standard, they often miss the "human" element of a tenancy. The most reliable information you can gather comes directly from the applicant’s past housing providers, which is why learning how to check rental history is essential, even when renting to someone with no rental history.

A well-conducted reference call can save you thousands in damages, eviction costs, and stress. If you are preparing for your next tenant search, here are the five essential questions to ask a previous landlord to understand what do previous landlords look for.

1. "Did the tenant provide proper notice before vacating?"

This question immediately tells you about the tenant's reliability and their respect for the lease contract. A tenant who leaves without notice or breaks a lease unexpectedly is often a high-risk candidate for future property damage or non-payment. You want a tenant who understands their contractual obligations and communicates clearly about their plans.

2. "Were there any complaints regarding noise or neighbor disputes?"

Property management is not just about the unit; it’s about the community. If a previous landlord mentions frequent noise complaints or issues with neighbors, you are likely looking at a tenant who will bring those same habits to your property. Recurring disputes can create liability for you and decrease the quality of life for your other tenants.

3. "How did the tenant handle communication and maintenance requests?"

A good tenant is communicative and respectful of the property. This question helps you understand two things:

  • Did they report maintenance issues in a timely manner (preventing long-term damage)?
  • Were they reasonable and professional when interacting with management? Avoid applicants who are described as aggressive, difficult to reach, or prone to extreme demands.

4. "Did the tenant leave the property in good condition?"

This is arguably the most important question. While wear and tear are expected, you need to know if the tenant caused excessive damage or failed to maintain basic cleanliness. If the previous landlord mentions major repairs beyond standard turnover, think twice before signing the lease.

5. "Would you rent to this person again?"

This "gut-check" question is powerful. It allows the previous landlord to summarize their entire experience. Even if they don't want to elaborate on specific incidents, a hesitating "No" or a reluctant "I’m not sure" is a huge red flag. Conversely, a confident "Absolutely" provides peace of mind that you are considering a quality applicant.

Final Tips for Your Reference Call

  • Keep it brief: Respect the previous landlord's time. A 5-minute call is usually sufficient.
  • Be professional: Introduce yourself and clearly state that the applicant has provided their contact information.
  • Verify everything: Always compare the reference’s answers against the information provided in the rental application. Discrepancies are a major warning sign.

By using these questions to ask previous landlord, you move beyond the surface-level data and gain true insight into your applicant's character, while also remaining vigilant against fake landlord references. For more advice on streamlining your process, explore our complete Guide to Tenant Screening and Selection.

Editorial Note: We use custom automation tools and workflows to gather and process data on a global scale. All published content on this website is evaluated and finalized by our editorial team to ensure the data translates into actionable, compliant strategies.

Frequently Asked Questions

Why is calling a previous landlord better than just checking credit?+
Credit scores only show financial history. A previous landlord can tell you about how the tenant treats the property, their communication style, and if they caused any disturbances.
What if the previous landlord doesn't want to talk?+
Keep it brief and professional. Explain that you are verifying rental history for an applicant, not conducting a formal investigation.

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