Netherlands Commercial Maintenance Obligations

Also available in:

Guide to maintenance responsibilities in Dutch commercial leases: ROZ model division, NEN standards, triple net arrangements, and handover procedures.

4 min read
Verified Mar 2026
maintenancenetherlandscommercialbusiness-premisesROZ-model

Legal Disclaimer

This content is for general informational and educational purposes only. It does not constitute legal advice and should not be relied upon as such. Laws change frequently — always verify current regulations and consult a licensed attorney in your jurisdiction for advice specific to your situation. Landager is a property management platform, not a law firm.

For commercial leases in the Netherlands, maintenance responsibilities are largely defined by contract. Unlike residential leases, there is no implied warranty of habitability — the maintenance division is determined by the lease agreement and applicable General Conditions.

Disclaimer: This guide provides general legal information for educational purposes only and does not constitute legal advice. Always consult a specialized attorney in the Netherlands for advice specific to your situation. Information last verified: March 2026.

Legal Starting Point

Art. 7:206 BW requires the landlord to remedy defects. However, for commercial leases, this obligation can be contractually modified — which is standard practice via the ROZ General Conditions.

Maintenance Division per ROZ Model

Landlord Responsibilities

The landlord is typically responsible for:

  • Structural construction — foundation, load-bearing walls, roof (shell)
  • Exterior facades — window frames, windows (exterior)
  • Common areas — stairwells, elevators, parking garages
  • Structural installations — that form part of the shell
  • Structural defects — subsidence, construction faults

Tenant Responsibilities

The tenant is typically responsible for:

  • Interior of the premises — walls, floors, ceilings (finishes)
  • Tenant installations — installations added by the tenant
  • Minor daily maintenance — similar to residential
  • Exterior painting — sometimes contractually assigned to tenant
  • Interior fit-out — all fixtures and fittings installed by the tenant

Installations (Gray Area)

Responsibility for installations varies by contract:

InstallationLandlord (Shell)Tenant
Heating/heat pumpPresent at handoverReplacement (sometimes)
Air conditioningBase installationMaintenance and filters
Sprinkler systemInstallationPeriodic inspection
ElevatorInstallation and replacementService contract (sometimes)

Triple Net Maintenance

Under a triple net (NNN) lease, almost all maintenance shifts to the tenant:

  • All maintenance including structural (excluding shell in many cases)
  • Insurance — building insurance
  • Taxes — property tax and other levies
  • It is essential to clearly define what falls under "shell"

Defects and Repair Procedure

What is a Defect?

In commercial leases, a defect is any condition that prevents the tenant from enjoying the expected use of the premises.

Procedure

  1. Written notification — tenant reports the defect to the landlord
  2. Assessment — is the defect the landlord's or tenant's responsibility?
  3. Repair — the responsible party remedies the defect
  4. Dispute — if parties disagree, the court can intervene

Rent Reduction

For serious defects, the tenant can claim rent reduction from the court. Note: the ROZ model often contractually excludes this right, so check the General Conditions.

Handover and Inspection Report

At Lease Start

  • Prepare a detailed handover report
  • Document the condition of all areas with photographs
  • Record the state of installations
  • Both parties sign the report

At Lease End

  • Compare condition with the handover report from lease start
  • Normal wear and tear is the landlord's account
  • Excessive wear and damage are charged to the tenant
  • The ROZ model typically requires the tenant to return the premises in original condition

Long-Term Maintenance Plan (MJOP)

For commercial property, a long-term maintenance plan is strongly recommended:

  • Planning major maintenance over 10–25 years
  • Budgeting future costs
  • Reserving funds via a maintenance reserve
  • Prevents unexpected large expenses

Best Practices for Landlords

  1. Define maintenance clearly — specify exactly who maintains what
  2. Prepare a handover report — at start and end of lease
  3. Create a long-term maintenance plan — plan ahead for major maintenance
  4. Verify insurance coverage — who insures what?
  5. Monitor property condition — conduct periodic inspections

How Landager Helps

Landager's maintenance module logs maintenance reports, schedules periodic maintenance, and manages the long-term maintenance plan — so commercial landlords maintain control over their property's condition.

Back to Netherlands Commercial Lease Laws Overview.

Enjoyed this guide? Share it:

Ready to simplify your rental business?

Join thousands of independent landlords who have streamlined their business with Landager.

Start 14-Day Free Trial