Deleting a Tenant Profile (Warnings)

Similar to Properties and Units, deleting a Tenant Profile from your Landager database is a destructive action protected by strict safeguards.

You generally only delete a tenant profile if you created it entirely by mistake (e.g., duplicate data entry) before they ever signed a lease.

The "Active Data" Protection

[!CAUTION] You cannot delete a Tenant Profile if there is any active data attached to it.

The system will block your attempt to delete a tenant and display an error if the profile currently has:

1. Active or Historical Leases tied to it.

Because Leases connect Payments and Maintenance requests to the human being, the presence of a single Lease acts as an anchor, preventing the deletion of the person.

How to Safely Remove a Profile

If the profile was created in error and contains no leases, simply:

1. Open the Tenants directory.
2. Select the incorrect profile.
3. Click the Action Menu (three dots) in the header and select "Delete".

If the profile does contain historical data (leases), you must sever those connections first:

1. Delete all Leases attached to that specific person.
   • Warning: This action requires deleting all manual rent payments attached to those leases first.
2. Once the person has zero leases on their profile, you can return to the header and execute the deletion.

The Better Alternative: Do Not Delete

If a tenant lived in your property for a year, finished out their lease, and moved away peacefully, do not delete their profile.

Deleting them permanently destroys your ability to prove who paid you the rent logged in your financial system during that year.

Instead of deleting them:

1. Allow the system to automatically change their status to "Past" when their lease expires.
2. They will naturally disappear from your default Active directory view.
3. Their financial history remains perfectly intact for your tax records.