Editing Tenant Contact Details
How to update a tenant's name, phone number, email address, or emergency contact information when their life circumstances change.
Tenants change phone numbers, adopt new email addresses, and experience life events that alter emergency contacts. Landager makes it easy to update this information centrally without having to modify the active legal lease contract.
How to Edit a Tenant Profile
- Navigate to the Tenants list.
- Click on the tenant you want to update to open their Detail View.
- In the top right corner of the header card, click the three dots (Action Menu).
- Select "Edit".
- The original tenant profile form will appear, pre-filled with the current data.
What You Can Update
The following fields can be instantly modified:
- First Name & Last Name (Helpful for name changes due to marriage)
- National ID / SSN
- Date of Birth
- Email Address
- Phone Number
- Full Emergency Contact block
- Private Notes
Important System Effects
Because Landager uses a relational architecture, you only need to update this information in one place.
If you update Sarah's phone number on her profile page, that correct number will instantly populate on any active maintenance tickets tied to her unit, ensuring your vendors always receive the most up-to-date contact information without any double data entry on your end.
When Editing Isn't Allowed
You can edit a tenant's profile at any time, regardless of whether they have an Active or Past status.
However, editing their profile does not alter the terms of their active lease. If you need to change the amount of rent they owe, or change who the primary leaseholder is (e.g., swapping out a roommate), you must Modify the Existing Lease Contract directly.
Ready to simplify your rental business?
Join thousands of independent landlords who have streamlined their business with Landager.
Related Reading
Deleting a Tenant Profile (Warnings)
Understand the strict safeguards preventing the deletion of tenant profiles. Learn how to dismantle active data if a deletion is strictly necessary, and why preserving history is preferred.
Using Private Tenant Notes
How to use the confidential Notes field on a tenant profile to store critical operational data, behavioral warnings, and personal details securely.