Tenant Management
Add tenants, track status, and manage contacts.
11 articles in this section to help you master Landager.
Understanding Tenant Statuses (Active vs. Past)
Learn how the Landager automation engine categorizes tenants as Active, Past, or Pending based on whether they have a currently active lease, and how to filter them.
How to Add a New Tenant Profile
Step-by-step guide on creating a new tenant profile. Learn what contact information is required and how to distinguish between a Tenant profile and a Lease agreement.
Editing Tenant Contact Details
How to update a tenant's name, phone number, email address, or emergency contact information when their life circumstances change.
Deleting a Tenant (Moving to Past)
Understand what happens when you delete a tenant in Landager. Learn how it terminates active leases, frees the unit, and preserves their historical data.
Filtering the Tenant Directory
How to navigate a growing list of tenants using the search bar and status filters. Quickly hide past tenants to focus on your currently active rent roll.
Tracking Maintenance by Tenant
How to review the volume and severity of maintenance requests generated by a specific tenant using the Maintenance page, Reports, or the AI assistant.
Using Private Tenant Notes
How to use the confidential Notes field for a tenant to store critical operational data, behavioral warnings, and personal details securely.
Viewing Tenant Information
A guide to finding tenant details. Learn how to locate their active leases, view their payment history, check for maintenance requests, and read private notes.
Viewing a Tenant's Lease History
How to use the Leases page to track a tenant's complete movement history across your portfolio, identify their current active unit, and review past expired contracts.
Viewing a Tenant's Payment History
How to assess a tenant's financial reliability by reviewing their rent payment records on the Payments page.
What is a Tenant Profile vs. a Lease?
Understand the critical data difference between a Person (the Tenant Profile) and a Contract (the Lease) to properly manage renewals, roommates, and evictions.