Tenant Management
Add tenants, track status, and manage contacts.
11 articles in this section to help you master Landager.
Understanding Tenant Statuses (Active vs. Past)
Learn how the Landager automation engine categorizes tenants as Active or Past based on whether they have a currently active lease, and how to filter them.
How to Add a New Tenant Profile
Step-by-step guide on creating a new tenant profile. Learn what contact information is required and how to distinguish between a Tenant profile and a Lease agreement.
Editing Tenant Contact Details
How to update a tenant's name, phone number, email address, or emergency contact information when their life circumstances change.
Deleting a Tenant Profile (Warnings)
Understand the strict safeguards preventing the deletion of tenant profiles. Learn how to dismantle active data if a deletion is strictly necessary, and why preserving history is preferred.
Filtering the Tenant Directory
How to navigate a growing list of tenants using the search bar and status filters. Quickly hide past tenants to focus on your currently active rent roll.
Tracking Maintenance by Tenant
How to review the volume and severity of maintenance requests generated by a specific tenant using the localized Maintenance tab on their profile.
Using Private Tenant Notes
How to use the confidential Notes field on a tenant profile to store critical operational data, behavioral warnings, and personal details securely.
Decoding the Tenant Detail View
A complete guide to reading the Tenant Detail page. Learn how to locate their active leases, view their payment history, check for maintenance requests, and read private notes.
Viewing a Tenant's Lease History
How to use the Leases tab on a Tenant Profile to track their complete movement history across your portfolio, identify their current active unit, and review past expired contracts.
Viewing a Tenant's Payment History
How to instantly assess a tenant's financial reliability by isolating their specific rent payment log using the Payments tab on their profile.
What is a Tenant Profile vs. a Lease?
Understand the critical data difference between a Person (the Tenant Profile) and a Contract (the Lease) to properly manage renewals, roommates, and evictions.