The Screening Flow: Email → OTP → Form → Review

The tenant screening process in Landager follows a secure, four-step flow designed to verify identity and collect comprehensive information.

Step 1: Email Invitation

When you create a tenant with screening enabled, Landager sends an automated email containing:

• A personalized greeting
• An explanation of what the screening involves
• A secure, one-time link to the screening form

The email is sent from your Landager notification system and includes your property details for context.

Step 2: Email Verification (OTP)

When the tenant clicks the link, they first need to verify their email:

1. The tenant enters their email address
2. Landager sends a 6-digit OTP code to that email
3. The tenant enters the code to confirm their identity
4. If the code is correct, the screening form becomes accessible

This step ensures that only the intended recipient can access and submit the form.

Step 3: Screening Form Submission

After verification, the tenant sees a comprehensive, mobile-friendly form organized into sections:

Personal Information

• Full name, date of birth, nationality
• Phone number, current address

Identity Document

• Document type (passport, national ID, residence permit, driver's license)
• Document number
• Upload of document scan or photo

Employment & Income

• Employment status
• Employer name (if applicable)
• Monthly net income
• Upload of proof of income (payslips, contracts, bank statements)

Rental History

• Previous landlord name and contact information

Additional Details

• Desired move-in date
• Number of occupants
• Pet information
• Additional documents and notes

The form supports file uploads (images, PDFs, and Word documents) with a maximum of 5 files per upload field, each up to 10MB.

Step 4: Landlord Review

Once submitted, the application appears in your tenant management panel:

• The tenant's screening status changes to "View"
• You can review all submitted information and documents
• Make informed leasing decisions based on the verified data

Security Features

• One-time links: Each link can only be used once
• OTP verification: Confirms the tenant's email identity
• No account required: Tenants don't need a Landager account
• Encrypted uploads: Documents are securely stored

Related Guides

• What Information Does the Form Collect?
• How to Review a Screening Application