Reading the Active Tenants & Occupancy Rate
How the dashboard calculates your active tenant count and overall occupancy rate, and what these numbers mean for portfolio health.
Your dashboard prominently displays two people-centric metrics: the Total Tenants count and the Active Tenants count. Combined with the unit occupancy rate, these metrics give you a population census of your entire portfolio.
Total Tenants vs. Active Tenants
- Total Tenants: Counts every single Tenant Profile that exists in your database—both Active and Past.
- Active Tenants: Filters that total to show only the people who have at least one currently Active Lease.
If your Total Tenants reads 45, but Active Tenants reads 18, it means you have 27 past tenants archived in your system. This is healthy—those records are preserved for historical tax accuracy.
The Relationship to Occupancy
Your Occupancy Rate percentage is derived from your physical units, not your tenant count.
However, the Active Tenant number provides a useful cross-check. If your Occupancy Rate says 90% (9 of 10 units filled), but your Active Tenant count only shows 8, it's possible one of your leases links to a tenant whose profile has an anomaly worth investigating.
Practical Uses
1. Staffing Decisions
If your active tenant count crosses 30, it might be time to hire a part-time maintenance coordinator.
2. Marketing Budget
If Active Tenants is dropping while Total Tenants is rising, it means you're experiencing churn—tenants are leaving faster than you're replacing them. Time to invest in vacancy listings.
3. Seasonal Patterns
Tracking Active Tenant counts month over month reveals seasonal patterns. University housing landlords will notice clear spikes in August/September and drops in May/June.
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Qari Relatat
Understanding Tenant Statuses (Active vs. Past)
Learn how the Landager automation engine categorizes tenants as Active or Past based on whether they have a currently active lease, and how to filter them.
Occupancy & Unit Metrics Explained
How to interpret the Occupancy card on your dashboard. Learn how Vacant vs Occupied unit counts affect your global occupancy percentage.
The Main Dashboard Overview
A comprehensive guide to the Landager dashboard. Learn how to read your high-level analytics, occupancy metrics, and total portfolio value at a single glance.