How to Handle Partial Payments

The correct workflow for documenting a tenant who can only pay part of their rent this month, leveraging Landager's automatic partial status detection.

2 min de lecture
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A tenant knocks on your door and says, "I can only give you $800 of the $1,200 this month. I'll have the rest by the 15th." How do you handle this in Landager?

The Correct Workflow

Because Landager automatically generates your monthly invoices, handling a partial payment is incredibly simple.

Step 1: Log the Partial Payment

Instead of creating complex double-entries, you simply update the required fields on the automatically generated invoice:

  1. Go to Payments and click on the generated pending payment for that tenant.
  2. The Total Amount Due will already be set (e.g., $1,200). Leave this alone.
  3. Update the Paid Amount: Type $800 (what they actually gave you today).
  4. Set Paid Date: Today's date.
  5. Notes: "Tenant paid $800. Remaining $400 promised by the 15th."
  6. Click Save.

Step 2: Let the System Work

The moment you click Save, Landager's engine mathematically compares the $1,200 due against the $800 paid. It instantly tags the payment with a Partial badge.

This correctly documents the $400 shortfall for your records, proving they were short if you ever need to justify eviction warnings or apply late fees.

Step 3: Log the Remaining Balance Later

When the tenant delivers the remaining $400 on the 15th:

  1. Click on that exact same payment record (which currently shows as Partial).
  2. Update the Paid Amount field from $800 to $1,200 (the total amount now collected for this period).
  3. Update the Paid Date field to the 15th (the date the final balance arrived).
  4. Notes: Add "Collected remaining $400 on the 15th."
  5. Click Save.

The system instantly recognizes that Paid Amount now equals the Total Amount Due, and the badge will flip from Partial to Paid.

Dashboard Impact

After Step 1 is saved, your dashboard Revenue Snapshot will show $800 collected against $1,200 expected—highlighting a $400 gap in your collection metrics. After Step 3 is saved, the gap closes perfectly, ensuring your top-level financial reports remain 100% accurate.

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