Using the Landager Documentation & Dashboard Tour

How to find answers in the Landager documentation hub, launch the interactive dashboard tour, and contact support when you need help with your property management workflow.

3 min read
documentationhelpsupportdashboard-tourguidesknowledge-basetroubleshooting

You've made it through the Getting Started guides! By now, you've set up your account, configured your preferences, learned the interface, and added your first property.

But property management is complex, and you'll inevitably hit questions. When that happens, Landager gives you three ways to find answers fast.

1. The Documentation Hub

You're reading it right now! The Landager Documentation Hub contains guides, tutorials, and reference material covering every feature of the platform.

Browsing by Category

Our documentation is organized into logical categories:

  1. Getting Started: Account setup, terminology, portfolio configuration, and first-time guides.
  2. Properties & Units: Adding properties, defining units, managing your physical portfolio.
  3. Tenants & Leases: Tenant management, lease creation, document uploads, and condition photos.
  4. Payments & Receipts: Logging rent payments, generating receipts, sharing with tenants.
  5. Expenses & Invoices: Tracking costs, uploading receipts and invoices, vendor assignment.
  6. Maintenance: Creating requests, priority management, cost tracking, and vendor dispatch.
  7. Dashboard & Reporting: Understanding metrics, exporting PDF and Excel reports.

Accessing the Docs

You can reach the full documentation from the sidebar inside the Landager dashboard. Click the Documentation link — it opens in a new tab so you don't lose your place.

2. The Interactive Dashboard Tour

If you're new to Landager or just want a refresher on the dashboard interface, you can launch an interactive walkthrough at any time.

  1. Look in the left-hand sidebar of your dashboard.
  2. Click "Start Tour".
  3. A guided overlay will walk you through each section of the dashboard, explaining what each area does and how to use it.

You can restart the tour as many times as you like — it's always available in the sidebar.

3. Support Tickets (Human Help)

When the documentation doesn't solve your problem, you can reach a real human through the built-in support system.

  1. Navigate to Support Tickets from the sidebar.
  2. Click "New Ticket".
  3. Enter a Subject and Message describing your issue.
  4. Set the Priority: Low, Medium, High, or Critical.
  5. Optionally upload attachments (screenshots, files) to help explain the problem.

Threaded Replies

Once your ticket is created, you can have a back-and-forth conversation with the support team through threaded replies. Each reply supports text and file attachments. You can track the status of your ticket as it progresses through Open → In Progress → Resolved → Closed.

Quick Reference: Where to Find Things

| What You Need | Where to Go | |---|---| | Add a property | Sidebar → Properties → Add Property | | Log a rent payment | Sidebar → Payments → Record Payment | | Track an expense | Sidebar → Expenses → Add Expense | | Create a maintenance request | Sidebar → Maintenance → New Request | | Manage vendors | Sidebar → Vendors | | Change your language | Sidebar → Settings → Language | | Switch Dark/Light Mode | Top-right sun/moon icon | | Export a report | Dashboard → Export Report button | | View activity history | Dashboard → Recent Activity Feed | | Contact support | Sidebar → Support Tickets → New Ticket | | Read documentation | Sidebar → Documentation | | Take the dashboard tour | Sidebar → Start Tour |

Now go manage those properties!

Ready to simplify your rental business?

Join thousands of independent landlords who have streamlined their business with Landager.

Start your free trial