Filtering the Payments Table for Overdue Accounts

When your dashboard Revenue SnapshotPreview unavailable reveals a gap between Expected and Collected Revenue, you need to quickly identify who hasn't paid. The Payments table month, year, and status filters are your investigative starting point.

Filtering by Status

1. Navigate to the PaymentsPreview unavailable page.
2. Locate the "Status" dropdown filter.
3. Select "Pending", "Partial", or "Late" to isolate unresolved transactions.
4. The table instantly hides all fully "Paid" entries, leaving you with a clean collection punch-list.

Finding Past-Due Accounts

There is no search bar or sorting control on the Payments page. Instead, the page features a past-due alert that automatically lists unpaid charges from earlier months. This is the fastest way to check for critical outstanding balances that need immediate escalation.

Reviewing Specific Periods

Use the Month and Year filters to review specific billing cycles. The month summary at the top will show the total due, collected, outstanding, and collection rate for the selected period.

The Collection Workflow

We recommend this workflow on the 6th of every month (one day after a typical late fee grace period):

1. Open the Payments page.
2. Filter by Status: Pending, Partial, or Late.
3. Check the past-due alert for any unpaid charges from earlier months.
4. Any entry in the current month with a Status of "Pending" or "Late" represents a tenant who hasn't paid.
5. While Landager automatically sends past-due notices shortly after the grace period ends, you can also contact each tenant on this filtered list directly.
6. As each tenant pays, click Mark Paid and enter the amount received.
7. When the filtered list is empty, your collection cycle is complete for the month.