Viewing Tenant Information

A guide to finding tenant details. Learn how to locate their active leases, view their payment history, check for maintenance requests, and read private notes.

2 min read
tenant-detailsdashboardoverview+15

In Landager, there is no standalone tenant detail page. Instead, tenant information and history are integrated directly into the main management pages. This keeps your workflow fast and focused.

Tenant Contact Details

The Tenants page provides instant access to their core contact information:

  • Full Name, Email, and Phone
  • Unit: The physical unit they currently occupy.
  • Status: A quick visual confirmation if they are Active, Past, or Pending.
  • Emergency Contacts: Any emergency contacts provided are visible here.

From the tenant row, you can edit their contact details, record a move-out, or delete them (which moves them to Past status).

Finding Tenant Activity

Because there is no single detail view, a tenant's actions are tracked across the relevant sections of your dashboard.

1. Leases

To see a tenant's contracts, navigate to the Leases page from the sidebar.

  • Active Leases: Tells you exactly which physical unit they currently occupy and how much their base rent is.
  • Historical Leases: Displays their complete living history by showing expired or terminated leases.

2. Payments

To view a tenant's payment history, go to the Payments page.

  • Filter by month and year to see their rent charges, late fees, and recorded payments.
  • Expand any charge row to see the detailed payment history for that specific charge.

3. Maintenance

To check for work orders submitted by a tenant, visit the Maintenance page.

  • Useful for identifying "frequent flyers" who submit an abnormal amount of minor requests.
  • Provides context before a lease renewal conversation by showing open, in-progress, completed, or cancelled requests.

4. Notes

Private, secure text notes can be stored directly on the tenant's profile on the Tenants page.

  • Track their vehicle make and license plate number.
  • Document behavioral warnings (e.g., "Received second noise complaint regarding stereo - gave formal warning").
  • Note: Tenants cannot ever see these notes.

Total Situational Awareness

When a tenant calls you with a dispute or a question, you can quickly navigate between the Tenants, Leases, Payments, and Maintenance pages to get total situational awareness—where they live, what they owe, and what you've fixed for them recently—before you even answer the phone.

Ready to simplify your rental business?

Join independent landlords who run their rentals with Landager.

Start 14-Day Free Trial