Tenant Billing: Charge to Tenant

Not every repair is the landlord's responsibility. When a tenant causes damage through negligence (e.g., flushing diapers down the toilet), the repair cost should legally be passed back to them. Landager provides a simple option to track this billing process.

The Charge to Tenant Flag

When to use it: The moment you complete the maintenance request and determine the repair cost should be the tenant's financial responsibility. Example: A plumber removes a toy from a drain pipe. The tenant's child flushed it. You select "charge to tenant" when completing the request because this is negligence, not normal wear-and-tear.

The Billing Workflow

1. Repair occurs. You mark the open maintenance request as Completed, entering the actual cost.
2. You determine the tenant caused the damage, so you select the "charge to tenant" option.
3. You inform the tenant of the charge (verbally, via email, or in writing).
4. Landager automatically adds the maintenance cost to the tenant's next monthly rent charge once.
5. The tenant pays the full amount (rent + maintenance charge), and you record the payment.

How the Charge is Billed

You do not need to manually add the repair cost to the tenant's rent or track a separate billing status. Once you complete a maintenance request with "charge to tenant" selected, Landager automatically handles adding the cost to the next rent charge generated for that lease.