Voiding a Payment Record

Mistakes happen. You type $1,020 instead of $1,200 when recording a payment. In Landager, you cannot directly edit a payment once it is recorded, and you cannot manually set a status like "Pending" or "Paid." Instead, you must void the incorrect payment and record a new one.

How to Correct a Payment

1. Navigate to the PaymentsPreview unavailable page.
2. Find the charge that needs correction.
3. Expand the payment row to view the payment history.
4. Find the payment recorded by mistake and void it.
5. Click "Mark Paid" to record a new payment with the correct amount, date, method, and note.

How Statuses Work

You cannot manually edit a charge's total amount due, itemized charges, or status. Statuses (Pending, Paid, Partial, Late, Waived) are always derived automatically from the amounts and dates.

When Voiding is Appropriate

✅ Appropriate

• Fixing a typo in the dollar amount.
• Correcting the payment method or date.
• Adding a note with the check number you forgot to include initially (by voiding and re-recording).

❌ Inappropriate

• Trying to change a charge's base rent amount (this must be done by editing the lease).
• Increasing the Paid Amount to include a second partial payment. Instead, simply click "Mark Paid" again to record the additional partial payment.

Activity Log Note

[!IMPORTANT] Voiding a payment is logged in the recent activity list on the dashboard home. Note that Landager does not support multiple team members or shared logins, and the activity log is kept for a limited time rather than serving as a tamper-proof audit trail.