How to Handle Partial Payments

A tenant knocks on your door and says, "I can only give you $800 of the $1,200 this month. I'll have the rest by the 15th." How do you handle this in Landager?

The Correct Workflow

Step 1: Log the Partial Payment

1. Go to Payments and click "Add Payment".
2. Select the tenant's lease.
3. Set Total Amount Due: $1,200 (what they were supposed to pay).
4. Set Paid Amount: $800 (what they actually gave you today).
5. Set Due Date: The 1st (or your standard rent due day).
6. Set Paid Date: Today's date.
7. Set Status: Partial.
8. Notes: "Tenant paid $800. Remaining $400 promised by the 15th."
9. Click Save.

Step 2: Log the Remaining Balance Later

When the tenant delivers the remaining $400 on the 15th:

1. Create a second payment entry against the same lease.
2. Set Total Amount Due: $400 (the remaining balance).
3. Set Paid Amount: $400.
4. Set Paid Date: The 15th.
5. Set Status: Paid.
6. Notes: "Remaining balance from March rent. Collected in full."
7. Click Save.

Why Two Entries?

You might be tempted to simply go back and edit the original $800 entry to $1,200 when the tenant pays the rest. Don't do this.

By creating two separate payment records, you maintain a perfect chronological audit trail:

• Record 1 proves $800 was received on the 1st.
• Record 2 proves $400 was received on the 15th.

If you simply edited Record 1 from $800 to $1,200, you'd erase the evidence that the tenant was ever short, and lose the exact date the remaining balance was collected. This matters during lease renewal conversations and potential eviction proceedings.

Dashboard Impact

After Record 1 is saved, your dashboard Revenue Snapshot will show $800 collected against $1,200 expected—highlighting a $400 gap. After Record 2 is saved, the gap closes perfectly.